A donation of one million Cedis (GH¢1,000,000) from Zenith Bank has been made to the National COVID-19 Trust Fund established by the government to complement its fight against COVID-19 and assist in ensuring the welfare of needy and vulnerable persons in society.
Officials of the bank presented the donation at the Ministry of Information press briefing on Tuesday, April 14, 2020.
This gesture is adding up to an earlier contribution made by Banks in the country, totalling 10 million Cedis (GH¢10,000,000) donation earlier presented by the Ghana Association of Bankers (GAB) to the COVID-19 Fund.
The donation was made by Board Chair of Zenith Bank, Mrs Freda Duplan; Board member, Mr Anthony Oteng-Gyasi; the Managing Director/CEO of Zenith Bank, Mr Akindele Ogunranti; and Board Secretary, Mr Daniel Agamah.
Speaking at the presentation, Board Chair of Zenith Bank, Mrs Duplan said:
“COVID-19 has re-emphasised the need for all of us – government, corporate entities, private sector and individuals – to work together for the common and greater good of our dear nation, Ghana. Solidarity has never been more critical to overcoming challenges than in this period. Our donation to the National COVID-19 Fund is therefore reflective of the bank’s mission as a corporate organisation to invest in our environment and underscore our commitment to achieving customer enthusiasm”.
Also, the Managing Director/CEO of the Bank, Mr Ogunranti noted:
“These unprecedented times require every segment of society to contribute their quota to support government’s efforts toward mitigating impacts of the coronavirus. We are grateful for the President of Ghana’s timely intervention and the measures put in place to combat spread of the coronavirus in Ghana”.
Measures taken by the bank
Meanwhile, as part of measures to ensure the bank’s staff comply with set protocols in combatting the spread of the virus, it has reduced its workforce by 50% through the creation of a shift system, i.e. a nationwide staff rotation.
Also, certain categories of staff (such as pregnant staff, nursing mothers, staff with medical conditions, etc.) have been granted leave to stay at home to remain safe.
Moreover, the bank has provided individual sanitisers to staff and teams to ensure they constantly observe the precautionary measures instituted by the Ghana Health Service.
Furthermore, Zenith Bank is strictly implementing a 3-step process of washing hands, sanitising and temperature checks before staff, customers and visitors are granted entry into its facilities.
There have also been appointments of hygiene champions in all departments and units, to ensure all team members are reminded to wash their hands at scheduled times.
Also, there has been the implementation of a 2 metre-distance rule in the workplace to observe social distance precautionary measures.
Additionally, a maximum number of ten (10) customers are allowed entry into the banking halls at any point in time.
As people are encouraged to conduct their transactions using digital channels during this period, Zenith Bank has also ensured full functionality of its electronic channels such as the use of zenith cards, ZMobile app, Internet Banking, Bank2Wallet – mobile money, USSD code – *966#, GlobalPAY, among others to enable customers to carry out their banking transactions from the comfort of their homes.
To this effect, customers are guaranteed a safe and secure banking experience via Zenith Bank’s electronic channels.
Incentives granted by the bank include the waiving of all interbank transfer fees on the bank’s digital platforms with mobile wallet transactions below GH¢100 comes at no charges.
Finally, the bank is in fervent prayers and hope that the pandemic will be short-lived for life to return to normalcy.