“We will continue to offer full range banking service” – FBNBank to Customers
FBNBank Ghana Limited has assured the public of continuous service as all branches across the country will remain open despite the outbreak of COVID-19 which has restricted movements.
In a statement cited on the Bank’s website, the bank noted that:
“Following government’s enhanced response in the fight against the spread of COVID-19, FBNBank Ghana in putting customers first will continue to offer a full range of banking services at all the bank’s branches from 9 am to 3 pm on weekdays to serve customers”.
In addition to the statement, the Bank indicated that there will be Saturday banking for branches which open on Saturdays from 10 am to 2 pm, while its two agencies at Diamond House, PMMC, and Kasoa will be closed.
Additionally, on the ticket of customers desiring to do transactions can use the FBNBank digital channels such as ATMs, Quick Banking using the shortcode; *894#, FBN Mobile App and Online Banking channels.
“We have implemented all necessary health and safety measures across these branches to keep you safe at all our locations,” the statement read.
Also, in efforts to observe social distancing as directed by the government during the continuity of service by banks in the midst of the COVID-19, the bank has implemented a business continuity plan that allows 50% of their staff to work from home.