Philip Oti-Mensah - CEO, OmniBSIC
OmniBSIC Bank has intensified safety measures to ensure the protection of the health of its employees, customers and the general public while providing great and innovative financial services during the outbreak of COVID-19.
In a statement, the Bank said:
“the well-being of our customers, staff and the general public remains the bank’s utmost priority. Bearing this in mind, it continues to amplify its efforts via the following measures to help in the fight against COVID-19.”
In efforts to sync with the government’s lockdown directive, the bank is operating from only branches affected by the lockdown and has also modified its working hours to only five hours on weekdays (9 am – 3 pm).
Moreover, not more than six customers are allowed inside a branch at any given time to ensure the adherence to social distancing protocols issued by health authorities.
The Bank’s COVID-19 response, however, emphasizes the need for customers to utilize the bank’s e-banking channels including telephone, mobile and internet banking channels in addition to cards services for transactions to minimize the risk of infection by physical contact.
The bank has recently enhanced its mobile banking service to include bank account to wallet, direct merchant payments, funds transfer among other transactions to reduce clients from making physical transactions.
According to the bank, mobile banking services are suitable for all types of phones and does not require internet access to function, making it possible for all customers to access their account from any part of the country.
Measures put in place by the Bank
Additionally, logistical support ranging from gloves, hand sanitizers, rubbing alcohol, face masks, and temperature guns have also been provided by the bank to front line staff in the execution of their duties from all branches.
Meanwhile, the bank noted that it has received the GH¢130 million capital funding from the Ghana Amalgamated Trust Limited (GAT) thus completing the final step in meeting the minimum capital requirement introduced by the Central Bank.
“This comes as good news for the bank and its customers and further underscores the confidence that the Bank of Ghana has in OmniBSIC Bank,” the statement added.