Amazon Delays its Prime Delivery Service Due to Coronavirus
People using Amazon Prime Delivery Service, a paid-post subscription, are facing a month long delays in shipping due to the novel coronavirus outbreak.
The service, which costs $120 annually, promises 1- or 2-day shipping duration for many products on a normal day.
A statement from Amazon indicated that the delay in delivery services is as a result of a change in the supply chain to serve customers and prioritize stocking and delivery of items.
"To serve our customers while also helping to ensure the safety of our associates, we've changed our logistics, transportation, supply chain, purchasing, and third-party seller processes to prioritize stocking and delivering items that are a higher priority for our customers. This has resulted in some of our delivery promises being longer than usual," the statement read.
More than 100 million Americans pay for Amazon's Prime service because of its core mandate to deliver millions of items in not more than 2 days.
Source: AP Photo/Patrick Semansky, File Amazon Prime Warehouse
Apparently, Amazon like all other companies, is facing major changes and challenges due to the ongoing coronavirus pandemic.
Its warehouses are only accepting household staples, medical supplies, and other high-demand products to ship out to customers.
In a memo sent to sellers and vendors last week, Amazon said it would focus on increased demand products and halt all intake of non-essential items until at least April 5.
The following products have been on high demand due to the outbreak of the virus; baby products, health and household (including personal-care appliances), beauty and personal care, grocery, industrial and scientific, and pet supplies.
What is Amazon doing to address the current situation?
Currently, it is unclear when things will return to normalcy but Amazon CEO, Jeff Bezos last week announced that his outfit will hire additional 100,000 workers in an attempt to deal with the situation.
The company has urged people whose job have been affected by the outbreak of the virus to tender in their application.
"We hope people who've been laid off will come work with us until they're able to go back to the jobs they had,” Bezos said.