Managing Director of Absa Bank - Abena Osei-Poku
Absa Bank has made a donation of GH¢1million to the COVID-19 National Trust Fund set up by the government as part of its commitment to help in the fight against the novel coronavirus.
The donation is to help in the procurement of test-kits and Personal Protective Equipment (PPE) to support the increased testing and for protection of frontline health workers in the country.
Additionally, Absa Bank Ghana, in response to the economic impact of COVID-19, is also offering a repayment moratorium of up to six months for all personal and business customers who have been impacted by COVID-19.
Additionally, the bank has reduced its lending rate by 2 per cent on qualifying Personal, SME as well as loans to other impacted industries.
The Bank says these measures take effect from April 1, 2020, and will be implemented across loans due in April 2020, subject to necessary arrangements with the bank.
Also starting last week, the bank waived charges on interbank instant transfers on its digital channels; and also made mobile money transfers of up to GH¢100 daily free means of supporting customers.
The bank in a statement indicated that in the face of challenges customers are facing due to the COVID-19 pandemic, it is only right that the bank offers some relief to help customers remain in business.
According to the Managing Director Abena Osei-Poku on the bank’s support, she said:
“We have been closely monitoring developments and growing concerns on COVID-19 in Ghana and the rest of the world, as well as reports from government and health institutions. This pandemic is nothing we have seen before, and is very alarming to say the least.
“As a caring bank, it is important for us to support our customers who keep us in business. While doing that, we are also aware of the effort’s government is making to bring the situation of COVID-19 under control in Ghana. We, therefore, found it dutiful to support government towards the purchase of test-kits to help curb the spread of the virus and PPE for the protection of our frontline health workers.”
The bank further stated that it will keep monitoring the developments on COVID-19 and take decisions to favour customers and employees.
“Our primary focus is on serving our customers in a safe environment while maintaining the health and well-being of our employees, their families and the general public. We have ensured that our customers will have access to secure and convenient services during this period through our digital channels, Cash-accepting ATMs and our Relationship Managers,” noted Mrs Osei-Poku.
Also, in order to observe the social distancing protocol, the Bank has temporarily reduced its branch operations and encouraged customers to stay at home and resort to their digital channels for all banking transactions.